Returns & Exchanges
At [Brand Name], we stand behind the exceptional craftsmanship of every piece.
However, we understand that finding the perfect fit is essential.
Our return and exchange process is designed to be as seamless and refined as your shopping experience.
Our Return Policy
We gladly accept returns or exchanges within 14 days of your order’s delivery date. To be eligible for a return,
your item must be unworn, unwashed, unaltered, and in its original packaging with all luxury tags still perfectly attached.
How to Initiate a Return
Contact our Concierge: Email our dedicated support team at contact@[domain.com]
with your order number and the reason for your return.
Receive Authorization: Our team will review your request within 24 hours and provide you with a Return
Merchandise Authorization (RMA) number and detailed shipping instructions to our facilities.
Ship Your Item: Carefully package the piece in its original box. Please note that original shipping fees
are non-refundable, and return shipping costs are the responsibility of the client.
Exchanges
If you wish to exchange a piece for a different size or color, please follow the return process above
and specify your desired exchange item in your email. We will reserve the new piece for you and dispatch
it as soon as your original item is received and inspected.
Refund Processing
Once your return is received and inspected by our quality control team, we will notify you and process
your refund to your original payment method. Please allow 5 to 7 business days for the funds to appear
in your account, depending on your financial institution. inspected.